Automating Customer Notifications and Updates Using Muftar
Julienne
Last Update 6 maanden geleden
Automating customer notifications keeps them informed without manual input from dispatchers.
Key Notifications to Automate:
Shipment Status: Notify customers when their load is dispatched, in transit, or delivered.
Delay Alerts: Automatically send updates if a shipment is delayed.
Pickup Confirmations: Confirm with customers when a load has been picked up.
Automating these notifications improves communication and builds trust with customers.