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Advanced Features and Integrations

Last Update 7 months ago

Using SMS-Based Delivery Scheduling with Twilio for Muftar How to Set Up Automated Load Matching Based on Driver Availability Scheduling Deliveries Based on Real-Time Data Using AI Using Twilio to Enable Text-Based Load Scheduling for Customers How to Automate Dispatching Using Onfleet in Muftar

Automating Customer Notifications and Updates Using Muftar

Julienne

Last Update 7 months ago

Automating customer notifications keeps them informed without manual input from dispatchers.


Key Notifications to Automate:


  • Shipment Status: Notify customers when their load is dispatched, in transit, or delivered.

  • Delay Alerts: Automatically send updates if a shipment is delayed.

  • Pickup Confirmations: Confirm with customers when a load has been picked up.


Automating these notifications improves communication and builds trust with customers.

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