Improving User Flow for Multi-Role Interfaces (Driver, Dispatcher, Manager)

Muftar caters to various roles, and the user flow needs to accommodate the specific tasks of each role—driver, dispatcher, and manager—while maintaining a consistent interface.

1. Role-Based Dashboards: Design separate dashboards for each role, showing relevant data. For example, drivers need shipment assignments, while managers need performance metrics.

2. Simplified Navigation: Use role-specific menus to ensure users quickly find the tools they need without unnecessary clutter.

3. Quick Access to Actions: Each role should have immediate access to their primary functions—drivers can update status, dispatchers can assign loads, and managers can view KPIs.

An efficient multi-role interface leads to smoother operations, ensuring that each user only interacts with what they need.