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Customer Relationship Management CRM

Last Update 6 months ago

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How to Integrate Muftar with CRM Systems for Customer Tracking

Julienne

Last Update 6 months ago

Integrating Muftar with Customer Relationship Management (CRM) systems allows logistics companies to seamlessly track customer interactions, shipments, and preferences. By syncing Muftar with CRM tools, you can manage customer profiles, orders, and communication in one place.


Steps for CRM Integration:


  1. Select a Compatible CRM: Choose a CRM system that supports API integration, such as Salesforce, HubSpot, or Zoho.

  2. Connect via API: Use Muftar’s API to link customer data, orders, and delivery statuses with the CRM platform.

  3. Data Synchronization: Ensure customer orders, shipment statuses, and feedback sync in real-time between Muftar and the CRM for accurate customer tracking.


By integrating these systems, businesses can enhance their customer service, ensuring orders are tracked and managed efficiently across both platforms.

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