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Customer Relationship Management CRM

Last Update il y a 6 mois

How to Integrate Muftar with CRM Systems for Customer Tracking Best Practices for Managing Customer Information and Deliveries Using Muftar to Improve Customer Service Through Automated Updates Tracking Customer Orders and Communication Through Muftar How to Personalize Delivery Experience with CRM Integration

Tracking Customer Orders and Communication Through Muftar

Julienne

Last Update il y a 6 mois

Muftar enables logistics managers to track customer orders and communication throughout the delivery lifecycle, ensuring that all interactions are captured and managed effectively.


Key Features:


  • Order Tracking: View real-time shipment progress and order history for each customer.

  • Centralized Communication: Keep a record of all customer interactions, such as support inquiries, feedback, and delivery requests, in one place.

  • Automated Logs: Muftar logs all communications and updates automatically, ensuring a full record of each customer's journey.


This helps maintain strong customer relationships and ensures every order is handled with care and precision.

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