How to Rate Drivers and Services on the Muftar Platform

Customers and logistics managers can rate drivers based on their performance during deliveries, helping to maintain high service standards.

1. Open Completed Shipments: Navigate to the “Completed Deliveries” section.

2. Select a Driver to Rate: Choose the specific delivery for which you’d like to rate the driver.

3. Provide a Rating and Comment: Rate the driver using a star system and add any comments about the delivery experience (e.g., professionalism, timeliness, or safety).

4. Submit Rating: After completing the rating, submit it to ensure the feedback is logged.

This rating system helps ensure drivers maintain quality service and provides a basis for rewarding high performers or addressing performance issues.