How to Rate Drivers and Services on the Muftar Platform
Julienne
Last Update 6 ay önce
Customers and logistics managers can rate drivers based on their performance during deliveries, helping to maintain high service standards.
Open Completed Shipments: Navigate to the “Completed Deliveries” section.
Select a Driver to Rate: Choose the specific delivery for which you’d like to rate the driver.
Provide a Rating and Comment: Rate the driver using a star system and add any comments about the delivery experience (e.g., professionalism, timeliness, or safety).
Submit Rating: After completing the rating, submit it to ensure the feedback is logged.
This rating system helps ensure drivers maintain quality service and provides a basis for rewarding high performers or addressing performance issues.